DATAVAIL DATABASE SERVICES CASE STUDY Small Business Computer Software Company – “Always very helpful and quick to respond.” Introduction This case study of a small business computer software company is based on an August 2016 survey of Datavail Database Services customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. “Datavail has handled any type of Oracle issue and in a very timely manner. This is instrumental to our business. It is security insurance to know that our core operations are supported by an excellent team.” “ Challenges The business challenges that led the profiled company to evaluate and ultimately select Datavail Database Services: Wanted to address the following challenges when they

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