Computer Geeks increases managed security service contracts by 70% with CloudCare
Computer Geeks increases managed security service contracts by 70% with CloudCare
2 PagesCASE STUDY Computer Geeks increases managed security service contracts by 70% with CloudCare The Company With offices in Greenville and New Bern, North Carolina, Computer Geeks has been delivering customized IT and security services for small and medium businesses (SMB) since 1995. Through its new Geeks Help Desk service (www.computer-geeks.com), the company has moved from a reactive to proactive approach using managed security services. “Today, managed security services account for more than 40% of our business, which has enabled us to be much more proactive with our customers, and at the same time, be profitable,” explains Service Manager Bill Doane. “You can say we have moved from fighting fires to preventing them as we can now plan, deliver, and bill for services much mo
