CASE STUDY Northwest Technology Services increases revenues by 30% using Avast Business CloudCare The Company Bob Psenka founded Northwest T echnology Services in 2006 with a focus on providing IT and security services to small and medium businesses (SMBs) in the McHenry and Lake counties northwest of Chicago. Today, Bob runs the company with a laser focus on managed services. “As a small team, our success has largely been due to the fact that we can respond quickly to IT or cybersecurity needs for any type of SMB,” he explains. “Moving to a managed services model is helping us manage and bill for these services more effectively and also stay ahead of security issues and new threats.” The Challenge Bob’s top priorities are scaling the business while balancing the time investmen

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