CompuCraft – Premier Managed Service Provider in Michigan Improves SLAs with Windows Server 2012 Customer Background CompuCraft is the premier Managed Service Provider in Western Michigan providing IT support and services since 1987. CompuCraft offers businesses locally based cloud services such as managed back up services such as their StrataVault, a managed services package Encompass, and Strata Center an email, contacts and calendar applications. CompuCraft services a wide array of customers from SMBs, educators, medical offices, manufactures and creative agencies as well. CompuCraft prides itself on its culture of continuous education and improvement. This dedication to improvement is carried over to their data center. IT Challenge – Improving Customers SLA Cost Effectively C

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