Case Study

Complex Technology Solutions, Customized Billing, and E-Rate Experience Check Out for a Regional Public Library System

Complex Technology Solutions, Customized Billing, and E-Rate Experience Check Out for a Regional Public Library System

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CASE STUDY E-RATE • • Complex Technology Solutions, Customized Billing, and E-Rate Experience Check Out for a Regional Public Library System THE SIGNS OF COMPLEXITY Multiple Locations Complex Technology Needs E-Rate / USAC Requirements THE CHALLENGES OF COMPLEXITY A Georgia-based regional library system, with multiple public libraries was seeking a solution to a complex technology infrastructure. They turned to a trusted partner experienced with customers who participate in the E-Rate program. That partner sought the support of BCN, an approved E-Rate vendor, with not only the right technical solution, but with a team they knew would provide the support so critical to the customer. With over 35% of the population within the library system’s reach relying on the services

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