Complete customer satisfaction Zorba Delicacies Ltd. A case studyFrom humble beginnings, Zorba Delicacies has grown into a multi- million-pound manufacturer of an extensive range of premium dips, spreads, deli sandwich fillings and soups for the UK’s leading grocery retailers and foodservice operators. Zorba’s state of the art factory and dedicated dips hall allows them to work at both high speed and low volume runs for hand filled products, and in a variety of pack formats including sleeved, labelled and gas flushed single pots, stackers or multipacks. About ZORBA DELICACIES Ltd. Two separate needs, one for a paperless quality management system and one for an automated coding and labelling compliance solution to satisfy retailer requirements, were being evaluated by Zorba. A side-

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