1 Complete Controller The Challenge: Exposure to risks & lack of visibility CEO Jennifer Brazer recalls a time in the not too distant past when, despite having protocols in place, the lack of standardization across bank partners left vulnerabilities in the billpay process. “Complete Controller would integrate with each customer’s bank to perform billpay services on their behalf. Each bank had differing capabilities leaving no way to standardize this process.” she said. Inconsistency in the process from one customer’s bank account to the next left the door open to unnecessary risks, both for Complete Controller and their customers. Taking no action would leave Complete Controller in a position where becoming a truly scalable solution for their customers would always be mired in ri

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