Company Achieved Simplicity, Standardization and Improved Member Satisfaction
Company Achieved Simplicity, Standardization and Improved Member Satisfaction
2 PagesCustomer Success Story BOSS Solutions ¦350 Research Ct, Suite 110, Peachtree Corners GA 30092 ¦ www.boss-solutions.com ¦ +1 678.684.1200 AAA Northeast serves 5.8 Million members in Connecticut, Massachusetts, New York and Rhode Island. The company has 3,300 employees, 7 Call Centers, 16 Driving Schools, 11 Fleet locations, 65 branch locations, and more than 165 Support Technicians. AAA Northeast searched for a Help Desk solution that in addition to managing IT service requests, could also be expanded to support other business lines such as Automotive Services, Driving
