Case Study Community Hospital ED (36K visits) www.ms2group.com www.ms2group.blogspot.comThe Problem: This 18-bed department was built to handle about 28,000 visits a year. Because of growth over the years, overcrowding and lengthy ED waiting times had become commonplace. The average Door to Provider time was around 70 minutes and lengthened to the 2.5-hour range at peak-times. In addition, the average Door to Discharge

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