Community Health Plan of Washington builds a better knowledge database with Upland Panviva
Community Health Plan of Washington builds a better knowledge database with Upland Panviva
4 PagesCase Study Community Health Plan of Washington builds a better knowledge database with Upland Panviva.INDUSTRY Healthcare COMPANY Community Health Plan of Washington Seattle, Washington www.chpw.org/ Community Health Plan of Washington’s mission is to deliver accessible managed care services which meet the needs and improve the health of our communities, and make managed care participation beneficial for community- responsive providers. After years of ineffective systems, Community Health used Upland Software’s Panviva to centralize its database and enable staff with sophisticated, contextualized search. 2“The staff attitudes have changed. Morale is better. Everyone is happy.” – John Ferrell Customer Service Supervisor Community Health Plan of Washington Operati
