Case Study
Community College
INDUSTRY Higher Education CHALLENGE Missed events and forgotten deadlines by students despite communication efforts SOLUTION Implementing the One Call Now service to send tuition reminders and event updates RESULTS • Sustained over $115,000 in tuition by reducing the number of students dropped from courses due to missed tuition payments • Eliminated time consuming and costly direct mail reminders and live calls by staff members • Improved student-bursar relationship as fewer enrollees were dropped from classes CLIENT CASE STUDIES Tuition reminders pay off Community College A mid-western community college with four satellite campuses provides associate degree programs to over 5,000 students. The college faced a challenge. Despite administrative efforts to communicate e