Case Study

Community College

Community College

Pages 1 Pages

INDUSTRY Higher Education CHALLENGE Missed events and forgotten deadlines by students despite communication efforts SOLUTION Implementing the One Call Now service to send tuition reminders and event updates RESULTS • Sustained over $115,000 in tuition by reducing the number of students dropped from courses due to missed tuition payments • Eliminated time consuming and costly direct mail reminders and live calls by staff members • Improved student-bursar relationship as fewer enrollees were dropped from classes CLIENT CASE STUDIES Tuition reminders pay off Community College A mid-western community college with four satellite campuses provides associate degree programs to over 5,000 students. The college faced a challenge. Despite administrative efforts to communicate e

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