In January of 2019, Houchin Community Blood Bank had decided to upgrade their blood bank computer system (BBCS). Naturally, this had resulted in talks of new workstations and patient data gathering hardware for their team of phlebotomists who would be tasked with using the new, more efficient systems. Prior to the new system, the team had primarily used paper donor cards to track their donors through the various steps of the blood giving process. Naturally, this manual means of recording data regularly resulted in human error, missing information, and impacted care. The team knew something more digital would help and their switch to a new BBCS was the perfect opportunity to test some new hardware.

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