Case Study

Communications System of the Zurich Cantonal Police: Tried, Tested and Future-Proof

Communications System of the Zurich Cantonal Police: Tried, Tested and Future-Proof

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Frequentis communications system 3020 Public Safety Integrated Communications Control CASE STUDY INTEGRATED COMMUNICATIONS FOR PUBLIC SAFETY COMMUNICATIONS SYSTEM OF THE ZURICH CANTONAL POLICE: TRIED, TESTED AND FUTURE-PROOF CHALLENGES In 2002 KAPO Zurich modernized their entire control centre technology and had to look for a new voice communications system in the process. What was required was a system that could be integrated into the dispatch system and with which it would be possible to oper- ate all voice channels consistently. The focus lay on high flexibility in order to be ready for the future – the user interface was supposed to remain the same despite different kinds of technology running in the background. SOLUTIONS The Frequentis communications system ICCS 3020 Swiss was an o

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