Communications & Collaboration Case Study Customer BBVA is a financial services worldwide group that provides the most complete range of products and services to companies and individuals. Besides its strong international presence, in Paraguay has been the country’s leading bank for the last six years. What make this organisation different from the rest are its constant innovation, development and expansion in every sphere of action. Challenge Together with the renewal of the installations in a new building, with LEED certification, the organisation requires an update on its old analogic telephony to IP telephony, and by this mean improves its network performance, achieving an effective call processing. On the other hand, the bank had some problems in communicating with other branches, esp

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