Case Study

Commercial Bank of Africa / M-Shwari

Commercial Bank of Africa / M-Shwari

Pages 4 Pages

Embracing and powering disruptive innovation to stay ahead in the digital age – launching the M-Shwari mobile bank in Kenya. Numbers Business Bene?ts • Implementation time reduced threefold; launched in only 5 months • Seamless ramp-up, 3 million customers 5 months after launch • Commercial viability in less than half the time initially forecast • 100% STP, and only 7 back-office and IT staff • Launched in November 2012

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