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Commercial Bank Enhances Customer Service

Commercial Bank Enhances Customer Service

Jabra
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CUSTOMER STORY Headsets integrate easily into call center, boosting operations. China Merchants Bank’s call service is a vital customer engagement channel. As agents handle up to 200,000 calls daily, the bank wanted to enhance performance by deploying comfortable Jabra Biz™ 2400 headsets–compatible with its existing call center platform. This cost-effectively optimizes call operations and boosts service delivery. SITUATION Founded in 1987,

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Related Solution Sets

Contact Centers
Financial Industry

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