Case Study
Collection Effectiveness Index: Telling the entire credit and collections story
Collection Effectiveness Index: Telling the entire credit and collections story BILLTRUST | WHITE PAPER Your Collection Effectiveness Index (CEI), when coupled with Days Sales Outstanding (DSO), tells a holistic credit and collections story. Defining Collection Effectiveness Index Defining Collection Effectiveness Index CEI is a calculation of a company’s ability to retrieve accounts receivable (AR) from their customers. In other words, CEI compares the amount collected in a given time period to the amount of receivables available for collection. A CEI near 80 percent or above indicates a highly effective collections process, while a CEI 50 percent and below is considered low and should be further evaluated. Why does tracking CEI matter? CEI can directly show you the speed it tak