Cognizant Digitizes Contract Management, Transforms Global Consulting Business Cognizant is a leading professional services company with 260,000 employees and $15 billion in revenue. BUSINESS CHALLENGE Cognizant had outgrown the rudimentary functionality provided by a paper-based contract management process. The manual processes used to generate contracts were slow, inefficient and unpredictable. Tracking the commitments and responsibilities defined in the agreements was problematic. With thousands of clients, it was easy to overlook an obligation buried deep within the pages of thousands of individual agreements. Failing to meet service-level agreements (SLAs) because managers weren’t fully aware of them not only had a negative financial impact on the company, but had the

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