Case Study

Cognitive Virtual Assistant Improves Customer Satisfaction

Cognitive Virtual Assistant Improves Customer Satisfaction

Pages 2 Pages

The Mindful IT Company Success Story An innovative firm that, with a unique confluence of emerging technologies and financial expertise, is helping millennials manage their spend patterns and setup financial goals Millennial customers don’t spend the way previous generations did. They are willing to search for best deals or patiently wait for an offer to pop. Their aspirations simply outpace and defy the consumption patterns of the past. But today’s highly complicated lifestyles and tempting marketplaces limit their ability to manage financial goals. The Fintech Company needed to experiment on edge technologies to device a cost-efficient method of resolving customers’ problems as quickly as possible. For starters, they wanted to develop an AI engine that could help customers manage

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