www.solvvy.com Support at Codecademy Customer support email agents Staffed 7 days/week Supporting 45 million learners Codecademy Helps Self- Learners Self-Serve with 15% Deflection Rate “Solvvy gives us the competitive advantage every company wants. By allowing us to leverage AI, many of our learners can now resolve their issues without human intervention.” Riley Soter, Customer Support Manager Solvvy Impact 11-15% self-service rate Reduced email response time by half Identifying & filling knowledge base gapswww.solvvy.com Challenges Codecademy is growing fast. The company recently added a paid “Pro” option, which gives users access to a personalized learning plan with quizzes, help from advisors, and more. But it also wants to stay true to its mission of providing accessible cod

Join for free to read