Case Study
Coca-Cola Amatil automates email order processing
“We had to find a way to address the growing number of orders that come to us via email that had to be entered into the system manually. We had some trading partners that didn’t have the technology to be able to move to EDI, so OpenText Email2EDI provided a solution to automate the processing of these incoming email orders without the need for the customer to invest in the change.” Jeanelle Frazer EDI Coordinator Coca Cola Amatil Coca-Cola Amatil automates email order processing Multinational beverage distributor leverages OpenText technology to improve customer order accuracy and sales execution Success story Achieved 100-percent accuracy rate when processing email orders Enabled the promotion of four staff members to other important functions Improved order accuracy Sped