Coast Counties Peterbilt, a family-owned truck dealership, revolutionized its accounts payable (AP) processes by implementing Epicor ECM (DocStar) and Intelligent Data Capture (IDC), tightly integrated with Karmak Fusion. This eliminated paper reliance, reduced AP staff by over half through attrition, and cut data entry workloads by 90%. AP volume rose 25%, while filing and data retrieval times were slashed by 90%. Enhanced visibility, streamlined workflows, and automated invoice processing improved productivity, allowing staff to focus on higher-value tasks and enabling better financial transparency. These changes supported growth and efficiency across seven California locations.

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