Coaching for Inquiry Conversion & Strong Start at Penn State World Campus 2016 CASE STUDYPENN STATE | 2 | CASE STUDY PENN STATE | 3 | CASE STUDY The Institution Penn State University World Campus — the online campus of Penn State. Penn State is a nationally recognized institution, with the largest* alumni network in the nation. The Challenge Providing a high quality, tailored student experience and maintaining operational excellence in the face of tremendous growth. The Solution A partnership with InsideTrack involving coaching for prospective students and operational consulting. Personalizing the student experience and maintaining quality at scale. A PARTNERSHIP BUILT ON A SHARED COMMITMENT TO STUDENT AND INSTITUTIONAL SUCCESSPENN STATE | 4 | CASE STUDY PENN S

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