Care Workers use SMS to feed back visit reports. CM2000 provides solutions and services for call monitoring, homecare monitoring, and lone worker safety. Through its CallConfirmLive! service, CM2000 has become the market leader with over 150 sites using its services to provide better and more efficient home care delivery. CM2000’s clients include local authorities and independent home care providers, each of whom uses the CallConfirmLive! service to log, analyse, and report on home visits made by its care workers. The patented AURA technology that underpins the CallConfirmLive! service recently won a Queen’s Award for Enterprise. Rather than using timesheets and manual activities to track and manage care visits, CallConfirmLive! uses integrated computer- telephone technology

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