Case Study
CloudCall Enhances Finegreen Associates’ Customer Service Processes
The Challenge Finegreen looked for a provider that could work in partnership with its CRM system, Microdec, to eliminate the business challenges that they faced. The business faced limitations with its current reporting and call recording systems which contributed to high costs for the company. The Solution As a result of the strength of CloudCall’s integration with Microdec and the additional exibility and control that it would have o