CloudCall Delivers A Cost-E Ective Solution To MIAB With Improved Processes And Better Management Information
CloudCall Delivers A Cost-E Ective Solution To MIAB With Improved Processes And Better Management Information
1 PagesThe Challenge Specialist Insurance Broker MIAB’s rapid growth in recent years meant that the number of outbound calls made grew signi cantly in order to meet demand for its services. As a result, MIAB was incurring high call costs. Moreover, it was using third party software to compile management information, leading to a limited work ow. The Solution The integration of CloudCall with MIAB’s Durell CRM has provided additional functional
