Case Study

CLOSE CONTACT AND CONSTANT DEVELOPMENT: Samlink improved internal and external services

CLOSE CONTACT AND CONSTANT DEVELOPMENT: Samlink improved internal and external services

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Tiia Pirttiniemi, Head of Department at Samlink CLIENT BENEFITS: Transparency both internally and externally with customers Fewer mistakes through process optimization Support and development work in cooperation with Efecte customer success story CLOSE CONTACT AND CONSTANT DEVELOPMENT: Samlink improved internal and external services Samlink is a Finnish company offering IT solutions to the financial industry. Its products include transaction services, expert services and financial management services. Samlink’s net sales surpassed 103 million euro in 2018 and the company employs more than 450 professionals. In the spring of 2015 Samlink implemented Efecte with the aim of providing better service to its customers. Samlink was previously using another solution b

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