Case Study
Clearwater Underwriters, Inc
® DocStar Success Story Streamlining Business Practices to Eliminate Headaches Clearwater Underwriters, Inc DocStar helps insurance organization solve mysteries Everyone loves a good mystery. Well, perhaps everyone loves to read a good mystery. Living one is something else. Just ask Wade Neller, Vice President of Information T echnologies for Clearwater Underwriters, Inc. (CUI), a 15-year-old, Florida-based excess and surplus (E&S) lines insurance wholesaler. E&S wholesalers find or develop insurance programs to serve hard-to-place risks and make coverage available through retail insurance agents who sell to the general public. Neller’s real-life office mystery revolved around paper. “When you have a number of people accessing files from a group of cabinets, you’re going to have inst