Case Study
Clarity Helps Retail Chain Manage Change
Clarity enabled the client to: • Minimize resistance to a new software roll-out. • Get four levels of management up-to-speed quickly on new technology. Challenge CVS, a retail drug store chain, needed to train its management on new software. All levels of management assistant - managers, store managers, department managers, and warehouse staff—needed to be trained on the new software, which shifted the emphasis from store-l