CITY OF SACRAMENTO CUSTOMER SPOTLIGHT CS-SAC-201903292 CUSTOMER SPOTLIGHT | CITY OF SACRAMENTO, CA Zonar and AssetWorks integration automates remote diagnostics to shop work order process. When a City of Sacramento refuse truck develops a mechanical issue while out on its route, fleet manager Keith Leech knows with a much greater degree of certainty that his department’s mechanics will know about it even if the driver doesn’t report it. In fact, in many cases, they’ll know about the issue long before the truck has returned to the shop. It’s a far cry from the days when the city’s mechanics relied solely on drivers’ verbal and written reports to identify mechanical issues that needed repair. These were reports that drivers sometimes forgot, misplaced or left undone at the beginn

Join for free to read