CASE STUDY Realizing that there had to be a more efficient way, the city of Elkins began looking into new meter reading systems. A visit from Neptune Territory Manager Mitch Elliott set them on the path to automatic reading technology, and a 2003 visit to Neptune’s Tallassee, Alabama facility helped confirm the decision. “Three members of our city council make up our water committee,” Smith said. “One of the members went with us to Tallassee and

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