The City of Cedar Park, Texas, has grown by more than 400 percent in the last decade, and is now ranked by the US Census Bureau as the fourth fastest-growing city in the country. The rapid increase in population has contributed to the city’s growing utility accounts, which has resulted in an expanded workload for Cedar Park employees. With limited resources at their disposal, the Austin suburb turned to their partnership with Tyler Technologies to help them manage the increased workload without adding staff. Enhanced Customer Service Cedar Park is located approximately 16 miles from the city of Austin. As a major suburb of the 4th-largest city in Texas, significant growth was inevitable. What wasn’t expected was the toll an increased population would have on Cedar Park’s utility bi

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