Case Study

CIGNA IMPROVES THE PERFORMANCE, AGILITY AND SCALABILITY OF CLAIM INTAKE PROCESS WITH PROGRESS

CIGNA IMPROVES THE PERFORMANCE, AGILITY AND SCALABILITY OF CLAIM INTAKE PROCESS WITH PROGRESS

1 Client Challenge Reduce complexity and improve quality of existing process for routing health insurance claims in compliance with HIPAA 837. Solution Built a revised claim intake system using Progress® Corticon®. Results Increased the accuracy and timeliness of claim intake routing; reduced maintenance and support; increased agility to respond to business and regulatory change. In highly regulated markets such as healthcare and insura

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