The Commonwealth of Pennsylvania Drives Agility across its Operations with Progress Corticon, Improving Productivity and Service to its Citizens
The Commonwealth of Pennsylvania Drives Agility across its Operations with Progress Corticon, Improving Productivity and Service to its Citizens
5 PagesClient Challenge The department’s ability to keep up with ever-changing policy was limited by inflexible hard-coded rules that took developers weeks to months to create or modify. Additionally, more complex policy, which was too difficult to automate, was handled manually by caseworkers. Solution Using the Progress® Corticon® Business Rules Management System, the department has modernized existing systems, moving the hard- coded rules into
