The popular restaurant spotted that it was losing sales due to only having the capability to take orders for takeaway by telephone. For the customer, this meant frustrating call congestion and long waits sitting in the restaurant’s foyer awaiting the collection of their food. This also became a problem operationally for the restaurant when staff were spending too much time answering the phone. The restaurant has a strong customer following and therefore wanted to reward that loyalty, not just with great food, but with the best possible service. The challenge The solution The implementation The results In their own words Chinese restaurant 288 Bar & Wok stops waiting lines for takeaways Want to know more? preoday.com FREE DEMO Nick Hucker CEO +44 07789 866 162288 Bar &

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