www.liquidvoice.co.uk The key benefits of the Liquid Voice integration with our Lagan CRM system are maximised efficiency and performance. CASE STUDY highlights • Cheshire West and Cheshire Council wanted to improve efficiency when processing customer enquiries, shorten waiting times for customers, and effectively to do more with less. • Full integration of the Lagan CRM with the AVAYA phone system, allowing customer information to be pres

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