Charles River Laboratories (CRL), a leading global CRO in life sciences, optimized its document management and automation with the M-Files platform, resulting in significant savings and efficiency improvements. Previously challenged by inefficient document handling that hindered productivity, CRL's adoption of M-Files streamlined processes, saving 9,600 hours annually and reducing costs by about $2.7 million. This upgrade enhanced CRL's ability to manage drug development documents crucial for FDA approvals, supporting a faster, more efficient delivery of services across its 20+ global sites.

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