Medical equipment manufacturer drives digital payment adoption IDEXX Laboratories 41% INCREASE IN INVOICES PAID THROUGH BILLTRUST Achieved in one year THE CHALLENGE IDEXX Laboratories, Inc. is a multinational corporation which manufactures and distributes products and services for the companion animal veterinary, livestock and poultry, water testing and dairy markets. They employ more than 9,000 people and serve customers in 175 countries. A long-time customer, IDEXX originally partnered with Billtrust to optimize their in-house billing processes, but as the years passed, they found that their customers’ digital adoption was slow. Furthermore, as the world of accounts payable (AP) evolved, their accounts receivable (AR) team would need to be more accommodating when it came

Join for free to read