Case study Chaos averted as fire wipes out UK head office - communications recovered in minutes 2 Our client For the past three years, Cloud Direct’s business continuity (BC) plan has protected the critical IT systems of our eCommerce client. Operating worldwide, our client had more than 400 staff in their UK head office. The disaster recovery solution As part of their BC plan, our client is also protected by our Disaster Recovery (DR) platform. It protects their core communications and business information systems, including: email, core file servers, CRM, customer help desk, ticketing information, HR and finance. Separately, their internal software development systems are protected by backups which, if nece

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