For District Superintendent Dr. Jeff Matteson and his leadership team at TST BOCES, the key to making successful change involves deeply including staff in discussions and decisions that affect them. Dr. Matteson historically used surveys to engage employees, but realized they weren’t producing the results they needed. “In surveys, we get varying participation and results because people feel like they’re being surveyed to death and we’re always left to interpret the comments section,” he explains. “Thoughtexchange gives us a way to not only hear from our employees but also have them interpret the results. We know what’s rising to the top is what really matters. We can tell the energy behind an idea and focus on what matters most.” Along with getting actionable insights for leadership

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