OVERVIEW Visibility into the storage environment and data extensibility of the Veritas APTARE IT Analytics database helped the company meet SLAs and improve backup success rate from 90 percent to 99.8 percent. To meet its SLAs, a global wireless provider had to demonstrate that it was successfully backing up data in 11 global data centers and replicating 700 terabytes to an offsite recovery site. Manual process and in-house scripts produced point-in-time reports that took so long to compile they were often outdated. With APTARE IT AnalyticsTM, the wireless provider now has a dynamic backup reporting tool that has streamlined reporting and auditing processes, enabled more efficient backup architecture, and boosted the confidence of business unit mangers in the protection of their

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