Case Study Central One Credit Union streamlines operations using Upland Panviva INDUSTRY Financial Services COMPANY Central One Federal Credit Union Shrewsbury, MA centralfcu.com Since its founding in 1952, Central One Federal Credit Union has grown into one of the largest federal credit unions in Central Massachusetts and offers a full range of deposit and lending products. Central One Federal Credit Union used Upland Software’s Panviva to streamline operations. By making content and information consistent across departments and speeding up the system-wide deployment of processes, Central One increased employee productivity and job satisfaction, all while creating a better experience for its members. 2“Panviva has reduced errors and keeps people accountable. M

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