Automation Service & Enhancement Case Study Facility: Central Business District Class “A” Office Tower Automation Issue: The building automation control computer for this 23 story, 383,000sq.ft. office tower was extremely slow, and often locked up, essentially degrading and becoming more ineffective over time. The customer also requested we look into the Remote Notification system deficiencies with the unit’s ability to automatically page or e-mail the engineering operations team with alerts when necessary. Analysis: ThermaServe’s approach is always based on establishing a total service relationship with our customer. We suggested a site review to determine the equipment condition. We discovered that even though the machine had virus protection and security s

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