Case Study
Centacare Catholic Family Services - Adelaide, Australia
Centacare Catholic Family Services Adelaide, Australia "Penelope is excellent and cost effec1ve. ” ? Summary Centacare is a community service agency in Adelaide, South Australia, that provides more than 80 services to its clients. In 2013, they moved from paper and spreadsheets to Penelope case management soAware. Reasons Penelope was chosen • Web-based system that provides a single source of truth for mulG-service organisaGons • Recommended by other not-for-profits already using it • Athena founders’ background in social services and understanding of service delivery • Penelope’s built-in DSS module allowed compliance with government reporGng requirements and reducGon of duplicate data entry Benefits from Penelope • Records now stored in secure system that provides overview