Censia adopted KnowBe4 to strengthen cybersecurity awareness and prepare for ISO 27001 certification. Led by VP Terry Gotowka, the program included quarterly trainings and phishing tests every three weeks, reducing the Phish-prone Percentage from 17% to under 10%. PhishER and the Phish Alert Button improved threat reporting and automated analysis, cutting manual workload and avoiding extra hires. Gotowka emphasized KnowBe4’s strong support, adaptability, and intuitive dashboards. The partnership helped build a resilient security culture, empowered employees to recognize threats, and ensured ongoing protection of Censia’s data-driven operations.

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