Case study About Cengage Learning Cengage Learning is a leading educational content, technology, and services company for the higher education and K-12, professional and library markets worldwide. The company is headquartered in Boston, MA with an office hub located in San Francisco, CA. Cengage Learning employees reside in nearly 40 different countries with company sales in more than 125 countries around the world. Within the Global Product Technology department resides the Planning and Operations group, consisting of six people who support 1,350 Cengage Learning employees. Challenge: Inability to Plan Cengage Learning is a product development organization, yet it was managing its projects and resources through woefully inept Google spreadsheets. The spreadsheets became so large

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