CDW CDW Enhances Support with DesktopStreaming Scott Antczak knows what makes the difference between an average support call and an exceptional support solution.As technical support manager for CDW, he believes the difference has everything to do with continuously enhancing the customer's experience.To meet this goal, CDW chose DesktopStreaming to give customers another technical support option.The result? Customers have an outstanding support experience, and CDW reduces its average call-handling time. CDW takes customer service seriously.The company started in 1984 with a philosophy that keeps customers at the center of the business focus.That philosophy has paid off: CDW is now a Fortune 500 provider of technology products and services for businesses. One way CDW delivers on its customer

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