After its 2024 split from Altafiber, CBTS overhauled its security infrastructure, consolidating legacy tools into a unified platform powered by Palo Alto Networks' Cortex XSIAM. The transformation led to 13-second median incident resolution (down from days), a 100% incident close-out rate, and 80% increased visibility. With automation driving over 105 incidents to resolution daily, CBTS reduced operational complexity and headcount strain. Cortex XSIAM unified SIEM, SOAR, XDR, ASM, and more—streamlining security operations and improving auditability. Remote access was secured via Prisma Access and ADEM, while software firewalls cut deployment time by 50%.

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