CBM transforms donor relations with cloud-based communications solution from OpenText
CBM transforms donor relations with cloud-based communications solution from OpenText
4 PagesSUCCESS STORY CBM Christoffel-Blindenmission Christian Blind Mission e.V. Industry • Non-Profit Solutions • OpenText Customer Communications Management • OpenText Professional Services • OpenText Cloud Managed Services CBM transforms donor relations with cloud-based communications solution from OpenText International charity automates donor communications with Open T ext Customer Communications Management for increased efficiency, savings, and satisfaction “We send roughly 100,000 letters each year. At Christmas time, there are a couple of thousand letters each day. We have 500,000 active donors, and if each one of them gets some kind of communication each year, then you can imagine the number of documents we produce with OpenText CCM. Each document is now generated by an automat
