The Business Challenge Franciscan Alliance is a large, multi-state Catholic-Franciscan health care system made up of 15,000 employees spread out across 14 facilities in Indiana and Illinois. With multiple locations processing their Accounts Payable transactions independently, the process was expensive and created a myriad of productivity challenges. Franciscan Alliance was processing 150,000 invoices annually but each of the 14 facilities had their own AP departments working independently of each other. With 24 FTEs processing manual check requests and all invoices being manually signed-off by appropriate personnel, the process was error prone, labor intensive and long delays were common. In addition, hard copies of invoices were manually maintained, filed and retained at each sepa

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